Privacy Policy

1. Data Controller and Entity Information

The data controller responsible for personal data processed through this website is Feedflick Alpine Hospitality Guides Ltd. (operating as Feedflickteamtonsi), registered under Swiss Commercial Registry number CHE-492.184.903, located at Schweizerhofquai 14, 6004 Lucerne, Switzerland. You may reach our designated Data Protection Officer (DPO) directly via email at [email protected].

2. Categories of Data Collected

We adhere strictly to the principle of data minimization. The categories of information we process include:

• Technical and Server Logs: When you access our static publication pages, our server automatically records standard server access logs comprising your Internet Protocol (IP) address, operating system, browser type and version, referring Uniform Resource Locator (URL), timestamp of access, and pages requested.
• Direct Correspondence Information: If you utilize our contact form or write to our editorial desk, we collect your name, email address, topic selection, and the textual content of your inquiry.
• Consent State Data: We record your selection regarding cookie preferences in your local browser storage (`feedflick_cookie_consent_choice`) to prevent repeated banner prompts.

3. Legal Bases for Processing (GDPR & Swiss FADP)

Under Article 6 of the GDPR and equivalent provisions of the Swiss Federal Act on Data Protection, we process personal information pursuant to the following lawful grounds:

• Legitimate Interests (Art. 6(1)(f) GDPR): To ensure network security, diagnose web server anomalies, maintain server stability, and prevent fraudulent abuse of our contact interface.
• Consent (Art. 6(1)(a) GDPR): For any non-essential analytical cookies you elect to accept via our consent manager banner.
• Contractual or Pre-contractual Inquiries (Art. 6(1)(b) GDPR): To respond to your direct questions regarding our published hospitality guides or editorial dossiers.

4. Third-Party Service Providers and Data Transfers

Feedflickteamtonsi does not sell, rent, or trade your personal data. We engage technical service providers to maintain website uptime and security, including static hosting infrastructure providers and domain registry custodians located in Switzerland and the European Economic Area (EEA). Where data is transferred to a jurisdiction outside Switzerland or the EEA that lacks an adequacy decision, transfers are governed by Swiss Federal Council approved Standard Contractual Clauses (SCCs).

5. Your Rights Under GDPR and Swiss Law

Depending on your jurisdiction, you possess the following enforceable data rights:

• Right of Access: You may request formal confirmation of whether we hold personal data relating to you and obtain a copy.
• Right to Rectification: You may demand correction of any inaccurate or incomplete personal records.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal correspondence records where retention is no longer legally required.
• Right to Restriction and Objection: You may object to our processing based on legitimate interest or request restriction of processing.
• Right to Data Portability: You may request your submitted correspondence in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a formal complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) in Bern or your local EU supervisory authority.

6. Data Retention Period

Server access logs are retained for a maximum duration of thirty (30) days solely for security monitoring, after which they are permanently deleted or anonymized. Inquiries submitted via our contact interface are retained for twelve (12) months following the resolution of the communication, unless extended retention is mandated by Swiss commercial preservation statutes.

7. Contact the Data Protection Officer

To exercise any of your data rights or to submit a question regarding our data privacy governance, please send an inquiry marked "Privacy Request" to:

Feedflick Alpine Hospitality Guides Ltd.
Attn: Data Protection Officer
Schweizerhofquai 14, 6004 Lucerne, Switzerland
Email: [email protected]